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Following a job in which we replaced not only the pool skimmer, pool deck, and pool light, but also installed a new automatic pool cleaner (plumbing, booster pump and timer included), while the family was away for two weeks, we received the following note:
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“Our pool is fabulous. The water sparkles because of the new sweeper, the deck is flawless and at night the pool light gives that special glow to our yard. Please thank everyone involved for a job well done. It was great to find this achievement after our vacation. This summer will end soon, but we will enjoy every minute of it.” |
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Ms. I.H. Bethesda, MD September 2, 2008 |
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"Thank you for giving such good care to our pool. It's been quite unexpected and you've been there to resolve all that has appeared; for that we are thankful and grateful." |
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L. M. McLean, VA
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"I use my pool throughout the year on a daily basis, and I cannot afford any down time. That is why I have stayed with Capitol Pools for weekly service for over 20 years. During that time they have done everything from changing the pool light bulbs to replastering the pool surface. Their office manager, Jane, IS customer service. Thank you, Jane, for keeping the boys headed in the right direction." |
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A. Michael Sullivan, Jr. Realtor, Georgetown
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"Our family continues to be pleased with Capitol Pool Service after 10 years. They provide personal, friendly and very efficient, service. They are quick to respond to our problems, which are few, since they anticipate and solve them in advance. Their staff members are good friends of our family by now!" |
"I've been a client of Capitol Pool Service since 2001 and couldn't be more pleased about their customer service, pool maintenance and pool refurbishment capabilities. They really pay attention to their clients' needs, react quickly to problems, and are extremely reliable." |
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Mrs. RKN NW,DC |
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Mr. L.S. N.W. Washington |
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"When we purchased our home 16 years ago, it came with a pool.
Neither my wife nor I had ever had a pool with any of our previous houses.
We inherited the pool company that the previous owner had used, and decided to keep them
to see how well they did before asking other pool owners for references.
It was the best decision we could have made regarding the maintenance of our house.
Capitol Pools has been providing excellent service since that time and I have recommended
them to close friends in the neighborhood who have had the same experience.
When it comes to repairing or replacing parts of the pool and the various components,
they have done the work well and at a reasonable price. They will repair things that
should be repaired and replace things that should be replaced. They do not sell you
something just to make a sale. For example, when it came time to replace the chlorination
system, they replaced it with an automatic chlorine generator, which is both safer and
easier to operate. It has been a big improvement. When the Polaris cleaner system needed
work they repaired it, rather than replace it, because it was in fairly good condition.
Their first instinct is to do what is good for the pool owner, not what is most beneficial
to Capitol Pools. I like dealing with the principals of the company when there is a problem,
as they respond quickly to whatever the situation is. If you need any further information,
please do not hesitate to contact me Regards" |
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Michael Sussman
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